Terms & Conditions

1. Acceptance of Terms

By accessing or using the Kōru platform ("Service"), you confirm that you: (a) are at least 18 years of age; (b) have read and understood these Terms; (c) agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. The Service

Kōru is a general wellness platform providing AI-powered tools for fitness tracking, nutritional logging, mindfulness practices, journaling, and wellness coaching. The Service is operated by Korumind ("we", "us", "our").

3. ⚠️ Health & Medical Disclaimer — Critical

• You should consult a qualified medical professional before starting any new exercise programme, diet, or wellness routine
• If you have a pre-existing medical condition, injury, or health concern, seek professional medical advice before using Kōru features
• AI-generated nutrition goals are estimates based on general formulas (Mifflin-St Jeor) and are not personalised medical nutrition therapy
• AI-generated workout plans are general fitness suggestions and do not account for undisclosed health conditions
• Kōru's mindset and spiritual content is for personal reflection only and is not a substitute for mental health treatment
• Korumind accepts no liability for injury, illness, or adverse health outcomes resulting from use of the Service

4. AI-Generated Content Disclosure

Kōru uses artificial intelligence to generate personalised content including workout plans, meal suggestions, nutrition analysis, journal reflections, and coaching responses. You acknowledge that:

• AI-generated content is automatically produced and may contain errors or inaccuracies
• AI-generated content is not reviewed by qualified medical, nutritional, or fitness professionals before delivery
• Your profile data is sent to third-party AI providers (Google Gemini, Anthropic Claude, OpenAI GPT) to generate responses — see our Privacy Policy
• AI coaching is not a substitute for human professional coaching, therapy, or medical advice
• You use AI-generated content entirely at your own risk

5. Eligibility & Account

• You must be at least 18 years old to use Kōru
• You must provide accurate and truthful information during signup and onboarding
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorised account access
• One person may not maintain multiple accounts

6. Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose
• Upload, share, or transmit content that is harmful, abusive, or illegal
• Attempt to access other users' accounts or data
• Reverse engineer, decompile, or extract source code from the platform
• Use automated scripts, bots, or scrapers on the platform
• Impersonate another person or entity
• Harass, threaten, or harm other users through community features
• Submit false health or fitness information with intent to mislead the AI

7. Subscription & Billing

Kōru offers a free tier and a Premium tier ($12/month). By subscribing to Premium:

• You authorise recurring billing on the date of subscription
• Subscriptions auto-renew unless cancelled before the renewal date
• You may cancel at any time — cancellation takes effect at the end of the current billing period
• No refunds are provided for partial months
• We reserve the right to change pricing with 30 days' notice

8. Intellectual Property

• Korumind owns all rights to the Kōru platform, branding, technology, and AI-generated content
• You own the content you create (journal entries, notes) — you grant us a licence to process it to provide the Service
• You may not reproduce, distribute, or commercialise any part of the platform without written permission

9. Privacy & Data

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. By agreeing to these Terms, you also agree to our Privacy Policy.

10. Mental Health & Crisis Resources

Crisis resources:

• International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/
• Crisis Text Line (US): Text HOME to 741741
• Samaritans (UK): 116 123
• Lifeline (Australia): 13 11 14
• iCall (India): 9152987821

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORUМИНDS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, ILLNESS, LOSS OF DATA, OR LOSS OF PROFITS, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability to you for any claim arising from use of the Service shall not exceed the amount you paid to us in the 12 months preceding the claim (or $100 if you are a free user).

12. Indemnification

You agree to indemnify and hold Korumind harmless from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, your use of the Service, or your infringement of any third-party rights.

13. Termination

• You may delete your account at any time through the Settings page
• We may suspend or terminate your account for violations of these Terms
• Upon termination, your right to use the Service ceases immediately
• We will delete your personal data within 30 days of account deletion (consent records retained for 7 years as required by law)

14. Changes to Terms

We may update these Terms from time to time. We will notify you by email and in-app notification at least 14 days before significant changes take effect. Continued use after the effective date constitutes acceptance.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

16. Contact

For legal enquiries: legal@korumind.ai

For general enquiries: hello@korumind.ai

Korumind · korumind.ai